Software Development for Automotive Businesses
We build custom software that transforms how automotive workshops and service centres operate. From workshop management systems and appointment booking platforms to parts inventory tracking and customer mobile apps, we help automotive businesses in Singapore streamline operations, improve customer experience, and grow revenue.
100+
Projects delivered
8+
Years in business
Web + App
Full-stack delivery
EDG
Grant eligible projects
The Problem
Challenges Automotive Businesses Face Without the Right Software
Many car workshops and automotive service centres in Singapore still rely on manual scheduling, paper job cards, and disconnected tools. These operational gaps lead to lost revenue, frustrated customers, and staff burnout.
Manual Scheduling Chaos
Appointment bookings managed through phone calls, WhatsApp messages, and paper calendars. Double bookings happen regularly, no-shows go untracked, and workshop bays sit empty because there is no visibility into the schedule.
Scattered Customer Records
Customer details, vehicle history, past invoices, and service notes scattered across spreadsheets, paper files, and different staff members' memories. When a repeat customer calls, nobody can quickly pull up their full history.
Inventory Chaos
Parts and consumables tracked informally or not at all. Workshop managers discover stock shortages only when a technician needs the part mid-job, causing delays, emergency orders, and unhappy customers waiting longer than promised.
No Digital Presence
Customers cannot book appointments online, check service status, or view their vehicle history digitally. The workshop loses bookings to competitors who offer convenient digital experiences and 24/7 online scheduling.
What We Build
Automotive Software Solutions We Deliver
Purpose-built software for car workshops, service centres, and automotive businesses. Every solution is designed around the specific workflows of the automotive industry and tailored to how your business operates.
- Bay and technician scheduling
- Real-time job progress tracking
- Workshop floor dashboard
- Service history management
- 24/7 online self-service booking
- Automated SMS and email reminders
- Calendar sync with workshop schedule
- No-show tracking and management
- Digital job card creation
- Technician progress updates
- Photo documentation
- Parts and labour tracking
- Real-time stock levels
- Low-stock automated alerts
- Supplier and purchase management
- Cost and margin tracking
- In-app appointment booking
- Live service status tracking
- Vehicle service history
- Push notification reminders
- Automated service reminders
- Promotional campaign management
- Customer referral tracking
- Review and feedback collection
Case Study
QAS Auto: Appointment Booking and Customer Mobile App
QAS Auto needed a way for customers to book service appointments online and track their vehicle service history digitally. Their phone-based booking process was creating missed appointments, double bookings, and a poor customer experience that did not match the quality of their workshop services.
We built a complete appointment booking system with an integrated customer mobile app. Customers can now book appointments 24/7, receive automated reminders, track service progress in real time, and view their complete vehicle history. The workshop gained operational visibility and a significant reduction in no-shows.
- Online appointment booking with automated confirmations
- Customer mobile app for iOS and Android
- Real-time service progress tracking for customers
- Vehicle service history and maintenance reminders
- Workshop dashboard for managing bookings and capacity
QAS Auto
Appointment booking system and customer mobile app
24/7
Online booking availability for customers
iOS + Android
Cross-platform customer mobile app
React Native
Built with Next.js and React Native
AutoInc
CMS, website, and customer mobile app
CMS
Custom content management for services and promotions
Website
Modern, SEO-optimised web presence
Mobile App
Customer-facing app for booking and engagement
Case Study
AutoInc: Complete Digital Transformation
AutoInc came to us needing a complete digital overhaul. They had no online presence, no way for customers to engage digitally, and their service information was only available by phone or walk-in. They needed a modern website, a content management system, and a customer mobile app to compete effectively in the Singapore automotive market.
We delivered a comprehensive digital platform including a custom CMS for managing services, promotions, and content, a modern SEO-optimised website that drives organic traffic, and a customer mobile app that allows booking, service tracking, and direct communication with the workshop. AutoInc now has a complete digital presence that drives new customer acquisition and improves retention.
- Custom CMS for managing services, pricing, and promotions
- Modern, mobile-responsive website with SEO optimisation
- Customer mobile app with booking and engagement features
- Integrated content and promotion management
- Built with Next.js, React Native, and headless CMS
Platform Features
Built for How Automotive Businesses Actually Operate
Every feature is designed around real workshop workflows. We build platforms that your service advisors, technicians, managers, and customers will actually use every day.
Business Analytics Dashboard
Track revenue, job completion rates, technician productivity, popular services, and customer retention. Data-driven insights to make better business decisions.
Invoicing and Payments
Generate professional invoices from job cards automatically. Accept online payments, track outstanding balances, and integrate with your accounting software.
Customer CRM
Complete customer profiles with vehicle details, service history, communication logs, and preferences. Every staff member has the context they need for personalised service.
Role-Based Access
Different views and permissions for workshop managers, service advisors, technicians, cashiers, and customers. Sensitive data is protected, and everyone sees what they need.
Multi-Location Management
Manage multiple workshop branches from a single platform. Centralised reporting with location-specific scheduling, inventory, and staffing controls.
Automated Reminders
Service due reminders based on mileage or time intervals, appointment confirmations, job completion notifications, and follow-up messages sent automatically.
Digital Vehicle Inspection
Standardised inspection checklists with photo documentation. Technicians record findings digitally, and customers receive clear reports with recommended actions.
Configurable Service Menu
Define your service packages, pricing, estimated durations, and required parts. Standardise quoting and ensure consistent pricing across staff and locations.
Why Custom Software
Why Automotive Businesses Choose Custom Over Generic Tools
Generic workshop management software often falls short because it is designed for a broad market rather than your specific operations. Custom software adapts to your business instead of forcing you to change how you work.
Match Your Workshop Workflow
Every automotive business has unique processes for check-in, diagnosis, approval, and handover. Custom software mirrors your actual workflow instead of forcing generic steps that do not fit.
Brand Your Customer Experience
A branded mobile app and booking portal give your customers a premium digital experience that reflects the quality of your workshop. Generic tools put another company's brand in front of your customers.
Integrate Your Existing Systems
Connect directly with your accounting software, POS system, parts suppliers, and marketing tools. Eliminate manual data entry between disconnected systems that waste staff time.
Grow Without Scaling Costs
Off-the-shelf tools charge per user or per location as you scale. Custom software gives you unlimited users and locations without escalating subscription costs cutting into your margins.
Why SleekDigital
A Development Partner That Understands Automotive
We have built software for multiple automotive businesses in Singapore, from independent workshops to multi-location service centres. We understand the operational realities and customer expectations of the automotive industry.
FAQ
Automotive Software Development Questions
Common questions from automotive businesses exploring custom software development. If your question is not covered here, reach out for a free consultation.
How much does it cost to build a car workshop management system?
Can the system manage multiple workshop locations?
How does parts inventory tracking work?
Do you build customer-facing mobile apps for workshops?
Can the software integrate with our existing accounting and POS systems?
How long does it take to develop a workshop management system?
Ready to Digitise Your Workshop Operations?
Whether you need a workshop management system, a customer booking app, or a complete digital platform, we will help you scope the project, estimate costs, and explore grant eligibility. Start with a free consultation.
No commitment required. We typically respond within one business day.